Shipping policy
Fantasy Pro, we're committed to getting your order to you as quickly and reliably as possible. Please read our shipping terms carefully before placing your order. We reserve the right to update this policy at any time — changes will always be reflected on this page.
Order Processing and Delivery Time
Here is what you can expect:
- Order cut-off time: 5:00 PM EST (GMT-4)
- Processing time: 1–2 business days (Monday – Friday)
- Shipping time: 4–10 business days (Monday – Friday)
Please note: Orders placed after the cut-off time will begin processing on the next business day.
Shipping Charges
- Orders under $179.00 - Flat rate of $6.55
- Orders over $179.01 - Free shipping
Shipping Location
We currently ship within the United States only.
Shipping Couriers
We partner with trusted and reliable carriers to ensure fast and safe delivery. Depending on your location, we may use:
- FedEx
- USPS
- UPS
- DHL
- Other local courier services
Order Tracking
Once your order is processed and dispatched, you will receive a tracking link and tracking number via email within 2–5 business days.
If your tracking information is not working, please contact us at info@fantasypro.us, and we will look into it right away.
Customs, Duties, and Taxes
Fantasy Pro is not responsible for any customs fees, duties, or taxes that may apply to your order. All such charges are the responsibility of the customer.
We recommend checking with your local customs office if you have any concerns.
Damaged or Broken Items
If your order arrives damaged or broken, please contact us immediately at info@fantasypro.us with photos of the issue.
While carrier mishandling can occasionally happen, we take full responsibility for ensuring your item is returned or exchanged without hassle.
Contact Us
For any questions or assistance, please reach out:
Email: info@fantasypro.us
Phone: +1 212-980-2006
Address: 231 Vesey St, APT J79, New York, NY 10281, USA
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)